Frequently Asked Questions

Please read our FAQ before sending us a message.

How long does it take to get my order?

Generally, most products arrive within 12-20 days after placing orders. However, our average delivery time is about 6 days with priority fulfillment

How long does a response take?

We guarantee to respond within 24 hours. We value you as a customer and want to make the best foot forward!

How can I be sure that you won't take my money without delivering the product?

Come on! We are a real company and you will get exactly what you ordered. Our site is secured with the most modern security SSL technology so you never have to worry about your sensitive information. In fact, we never see it. If you have ANY issues whatsoever, just shoot us an email and we’ll help you where we can!

How secure is shopping in the Online Shop? Is my data protected?

You betcha! The data on this site is more secure than Fort Knox! Your information is 100%
safe. We use the most modern and up to date security technology. Oh and we don’t ever see your sensitive data!
Rest assured, we got your back!

Where's My Order?

You should receive a tracking number in 1-3 days after you submit your order. Some carriers provide tracking numbers after the package has already left the shipping warehouse. Once we receive it,
you will be updated via email.

Will my items be sent in one package?

For logistical reasons, items in the same purchase sometimes will be sent in separate packages. Please keep this in mind when receiving deliveries.

More F.A.Q. HERE

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